At Hoverboard World, we take pride in providing exceptional quality products, if at all you’re experiencing any problem with the product please go through below some of the troubleshooting methods.

I hear continuous vibration when riding the hoverboard. How do I stop it?

Ideally, your hoverboard shouldn’t vibrate at all. It is to be noted that the minimum weight requirement for riding the hoverboard is 20 – 25 kgs. To stop vibrations, you must ensure that your feet are firmly placed and correctly positioned on the pressure pads. You should also bend your knees a little to regulate pressure properly.

How do I know that my hoverboard is charging?

To charge the hoverboard, you must plug in the charger into a wall socket, and then connect it to your hoverboard. On connection with the power outlet, you will notice a small green light on the charger. On the battery of the hoverboard, you will notice a small red colored light. This means that the hoverboard is charging. Let the board charge for a couple of hours. Once the battery if fully charged, the color of the light will change from red to green.

There is continuous beeping, and flashing of red lights. What do I do?

Continuous beeping and flashing of red lights on your hoverboard indicate sudden, unexpected dismounting. It means that you either fell off the hoverboard or jumped. Either way, it leads to a disturbance in the sensors of the hoverboard, which is announced by the continuous beeping and flashing of lights. Resetting your hoverboard will do the trick, and stop the continuous beeping sound. Continuous beeping can also be a result of activation of the speed alarm. Our products are programmed to promote safe riding, and a speed alarm gets activated if the hoverboard is driven at speeds higher than 10 kmph. If you hear continuous beeping, it means you need to slow down a little.

Still experiencing issues?

If you’re still experiencing issues with your hoverboard, please do not worry. Click on the button on the right and submit a ticket from our contact us page and we’ll try our best to resolve your issues asap!